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Have a question about our diffusers or fragrances, a scent project to discuss or need technical advice? Our team supports you every step of the way.
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Frequently asked
questions
How do I choose the right fragrance for my space?
We offer you more than 80 fragrances, designed to meet all your desires and adapt to all types of environments. We carefully advise you on choosing the ideal perfume, taking into account your location, its use, and the ambiance you want to create. To help you make the best choice, we also offer samples so you can discover and test the fragrances in real conditions, because nothing replaces the richness and precision of the sense of smell.
Are your perfumes certified?
Yes. All our fragrances are created in Grasse and certified IFRA 51 They comply with the standards of the International Fragrance Association, the world reference for the safety of perfumes. They are also in compliance with the European REACH regulation : every substance used is registered, evaluated and authorized, with no suspect ingredients. They can therefore be diffused safely at home as well as in spaces open to the public. To learn more, discover our standards and certifications.
How does a fragrance diffuser work?
Our diffusers use cold nebulization technology, which turns the fragrance into a fine mist without heating or adding water. This method ensures even, subtle and perfectly clean diffusion, with no stains or residue, for a pure and elegant scent experience.
Can the diffusion be adjusted to my needs?
Yes, the diffusion is fully adjustable. With the built-in screen and the app (Bluetooth or Wi‑Fi depending on the model), you can choose the days, times and intensity, or stop the diffusion at any time, simply and intuitively.
The budget then varies depending on your spaces, the number of diffusers required and the fragrances selected, in order to offer you a solution perfectly adapted to your needs.
Is the installation complicated?
No, installation is simple, quick and hassle-free. The diffusers can be placed freely, mounted on the wall or connected to a ventilation system. We guide you through the optimal installation process.
How often do you need to replace the refills?
How long a refill lasts always depends on several factors: the intensity chosen, how often it diffuses and the schedule set. Whether it is a 50 ml or 150 ml bottle or a larger 500 ml professional format, a refill generally lasts from several weeks to several months, depending on your settings and the space being scented.
Who should I contact if I have a question or need help?
Our team is available at all times to assist you, answer your questions, or adjust your installation. Simply contact us via the form, by email, or by phone.